GravityCare
Your journey doesn’t end with the completion of the installation. We understand that ongoing support is crucial to your satisfaction and peace of mind. Our team are available to support you and ensure any queries or issues are dealt with urgently.
For more information and pricing, please email us at care@gravityautomation.co.uk
As a care plan customer, we will get you through to the right team member within 1 hour with our essential care plan, or 30 minutes with our complete care plan.
As a care plan customer, you will receive priority support, including an onsite response within 48 hours, or 24 hours with our complete care plan.
Having remote access to your equipment allows us to quickly identify and support you with any issues you may be experiencing. Remote monitoring can also avoid an onsite response if not required.